Terms and Conditions

CommEngine Introduction

CommEngine.xyz – Saas-Based B2B Solution for Social Customer Profiling & CRM.

It featured with Lead management, Social Media Management, Data-Driven Customer Retargeting & Monitoring solution working on Facebook, Messenger, SMS & WhatsApp Channel, expanding to other access channels.

CommEngine the First Bangladeshi SocialCRM & Customer Growth solution delivering the solution to 52+ Brands, 200 till now & recognized with “National ICT Award 2019”. Any Brand or Business engage sale, support and reach to customer with Facebook, Messenger & mediums ( SMS, whatsapp )  can achieve greater customer growth experience.

 

CommEngine Terms & Condition | Privacy Policy

  1. We only retain personal information as long as necessary for the fulfillment of those purposes. CommEngine Collect only your email, number of user created, number of customer mapped, number of campaign count only for billing purpose.
  2. We protect personal information by reasonable security safeguards against lost or theft, as well as unauthorized access, disclosure, copying, use or modification.
  3. We make readily available to customers information about our policies and practices relating to the management of personal information.
  4. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Customer is responsible for all communication and content from CommEngine system using this solution and tool.
  5. Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.
  6. We collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  7. We collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  8. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

How do user ask for their data to be deleted?

  1. User should contact the organisation and let them know what personal data they want to erase. User don’t have to ask a specific person – they can contact any part of the organisation with their request. User can make their request verbally or in writing. We recommend user follow up any verbal request in writing because this will allow user to explain their concern, give evidence and explain what they want to happen.

Web Site Terms and Conditions of Use

  1. We provide the Websites to you subject to these Terms of Use (“Terms”), which may be updated by us from time to time pursuant to Section A herein. By accessing and using the Websites, you accept and agree to be bound by these Terms, CommEngine Privacy Policy found here. If you do not agree to these Terms, you should not access or use the Websites. In addition, when accessing the Websites you shall be subject to any posted guidelines or rules applicable to the Websites, which may be posted and modified from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms.
  2. These Terms do not apply to your access to and use of the products and services which we market for subscription on our Websites (our “Services”). The practices and policies, including how we protect, collect, and use electronic data, text, messages, communications or other materials submitted to and stored within the Services by You (“Service Data”) are detailed in and governed by our Master Subscription Agreement, available here, or such other applicable agreement between you and any member of the CommEngine Limited relating to your access to and use of such Services (“Service Agreement”).

Changes to Terms.

  1. These Terms, or any part thereof, may be modified by us, including the addition or removal of terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your use of the Websites after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions.

Changes to Websites.

  1. We may change or discontinue any aspect, service or feature of the Websites at any time, including, but not limited to, content, availability, and equipment needed for access or use.

Registration.

  1. You may be given the opportunity to register via an online registration form or by participating in Interactive Areas (as defined below), such as forums and other community features, to create a user account (“Your Account”) that may allow you to receive information from us and/or to participate in certain features on the Websites. We will use the information you provide in accordance with the Privacy Policy. By registering you represent and warrant that all information that you provide is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your information on the Websites so that it remains current, complete and accurate. You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the Websites and all charges related to the same.

Limited License Grant

  1. Subject to the terms and conditions of this Agreement, CommEngine grants you a non-exclusive, non-transferable, non-sub licensable limited and revocable license to use the Products, Software or Services for which you have paid the applicable fees and taxes, and to use the CommEngine Products, Software or Services for the sole and exclusive purposes of your personal or internal business purposes. Certain third-party code may be provided with the Products, Software or Services. The third-party license terms accompanying such code, and not the terms of this Section, will govern your use of such code. CommEngine reserve all other rights to its Products, Software or Services.
  2. The Products, Software or Services and their structure, organization, source code, and documentation contain valuable trade secrets of CommEngine and its licensors, and accordingly you agree not to (and agree not to allow third parties to) (1) sublicense, lease, rent, loan, transfer, or distribute any aspect of the Products, Software or Services or any derivative thereof to any third party, (2) modify, adapt, translate, or prepare derivative works from the Products, Software or Services, (3) decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Products, Software or Services, (4) extract portions of the software’s files for use in other applications, or (5) remove, obscure, or alter CommEngine’s or any third party’s trademarks or copyright or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Products, Software or
  3. This license shall automatically terminate if you violate any of these restrictions and CommEngine may bar you from using any of their service(s). In such cases, you must destroy any downloaded materials in your possession whether in electronic or printed format. Any use of those materials after getting terminated, will be unlawful.

Disclaimer of Warranty; Boundary of Liability

  1. You expressly agree that use of the websites is at your sole risk. the CommEngine group, its other affiliates nor any of their respective employees, agents, third party content providers, third-party service providers or licensors do not warrant that use of the websites will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of the websites, nor as to the accuracy, reliability or content of any information, service, or merchandise provided through the websites.
  2. the websites are provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to these terms.
  3. If applicable law does not allow all or any part of the above limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law.
  4. We disclaim any and all liability of any kind for any unauthorized access to or use of your personally identifiable information. By accessing the websites, you acknowledge and agree to our disclaimer of any such liability. If you do not agree, you should not access or use the websites.
  5. Except where prohibited, the services entities shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the sites or any third party’s use of the sites. These exclusions include, without limitation, damages for lost profits, lost data, computer failure, or the violation of your rights by any third party, even if the services entities have been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based.
  6. CommEngine has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by CommEngine of the site. Use of any such linked web site is at the user’s own risk.

Governing Law

  1. Any and all disputes, claims and controversies arising out of or in connection with your access to, and/or use of the Websites, and/or the provision of content, services, and/or technology on or through the Websites shall be governed by and construed exclusively in accordance with the laws and decisions of the Bangladesh applicable to contracts made, entered into and performed entirely therein, without giving effect to its conflict of law’s provisions.