Pandemic demands change in work-life scenario with an ample amount of change. Remote working, partial remote working, or mixed-mode working necessary more than ever. But along with those changes, respective support is vital to work fulfillment. Today we are talking about the Social media Customer Experience Management team, a customer growth team that needs constant […]
Facebook has come up with newly designed messenger platform policies. According to this Policy from now, Businesses will have up to 24 hours to respond to a user. Messages sent within the 24-hour window may contain promotional content. Facebook has already explained thatThe policies are designed to encourage businesses and developers to: Respond to customers […]
Schedule: CommEngine provides Business Hour Support on software support services for all the features of the application & Anytime support for system downtime or business stopper case. Access Channel: – First Level support will be reported to the team through the CommEngine tool (Customer needs to provide complaint to www.facebook.com/supportCE ); CE will […]
OVERVIEW Customer experience management (CxM requires companies to have a trifles view of customers, and this process requires a lot of effort, and where you give efforts having a track measurement of your CxM effort & output is a must, without any further delay let’s jump on the key points. Why It’s required: To […]
The world has become smaller, so as the URLs we use in our day to day life. There was a time when we couldn’t even understand the meaning of these boring long texts or what they stand for. We just copied these links and pasted them wherever we needed. There was no other significance. However, […]