product management Archives

How an Online Bookstore can build strong Customer Support Service and Strategic Business decisions with CommEngine

Now most of the bookstores are using social media for determining customers’ needs, data capture, business insight generation, conversational brand building. Learn from their experiences and build your own game-changing strategy, here with CommEngine in this use-case will be discussed how an ONLINE BOOKSTORE can get the best solution using related customer growth solutions, social […]

SLA (Service-level agreement)

Schedule: CommEngine provides Business Hour Support on software support services for all the features of the application & Anytime support for system downtime or business stopper case. Access Channel: – First Level support will be reported to the team through the CommEngine tool (Customer needs to provide complaint to www.facebook.com/supportCE ); CE will […]

Social Customer Profiling & Lead Management ,Re-Targeting Solution for FMCG

Local and global FMCG and Retail Driven Brands using social media for data capture , business insight generation ,
conversational brand building.
Learn from their experiences and build your own game changing strategy, here with CommEngine