Tag: customer management

How a FMCG Brand can Build “Conversational Brand Image” with CommEngine Customer Growth & Profiling Solution

Local and global FMCG Brands using social media for data capture, business insight generation, conversational brand building.  Learn from their experiences and build your own game-changing strategy, here with CommEngine in this use-case will be discussed how a “Life Cycle” FMCGbrand (skincare brand) can get the best solution using related customer growth solutions, social engagement, […]

SLA (Service-level agreement)

Schedule: CommEngine provides Business Hour Support on software support services for all the features of the application & Anytime support for system downtime or business stopper case. Access Channel: – First Level support will be reported to the team through the CommEngine tool (Customer needs to provide       complaint to www.facebook.com/supportCE ); CE will […]