The campaign is a way to send your customers/audiences direct messages through their messenger inbox. Here is how you can do that –
Step 1: Firstly, log in to your CommEngien account and go to Campaign Manager and select New Campaign
Step 2: After that, you will find 3 types of Campaign that you can choose from
Campaign by Post
Type 1: Campaign by Post: If you select Campaign By Post, the campaign will be targeted towards a particular group of people who have done comment in a particular post of your page.
After selecting a campaign by post, give your campaign a name and then click next :
Then select the post that you want to campaign on. The posts will be appeared by the date range selected. To find your desired post on the top of the bar selects the range of date to find the post within that selected time range.
After selecting the post, click ‘next’
Write your message in the message window and then click send. You can also attach any image or link with your message. For links, we suggest you use bit links for shortening the links and keep track of it.
This message will reach the comment section of the post that you selected by mentioning all the customers who commented on that particular post.
Campaign by Issue Tag
Type 2: Campaign by Issue Tag: If your select Campaign by Issue Tag, the campaign will be targeted on the basis of Issue Tag,
To start the campaign first select the issue tag/tags that you desire.
After that, the list of the customers who were associated with the issue tag/tags you selected will appear in a log and will also show the number of customers who will receive the message.
After that click next
Write your message in the message window and then click send. You can also attach any image or link with your message. For links we suggest you to use bit links for shortening the links and keep track of it.
This message will reach the inbox of the users who were associated with the selected issue tags by mentioning their names.
Campaign by User Tag
This message will reach the inbox of theType 3: Campaign by User Tag: If your select Campaign by User Tag, the campaign will be targeted on the basis of Issue Tag,
To start the campaign first select the user tag/tags that you desire.
After that, the list of the customers who were tagged with the user tag/tags you selected will appear in a log and will also show the number of customers who will receive the message.
After that click next,
Write your message in the message window and then click send. You can also attach any image or link with your message. For links, we suggest you use bit links for shortening the links and keep track of it.
users who were associated with the selected issue tags by mentioning their names.