Category: Customer Solution Industry Experience

Use Case for High MPS Facebook Page of Lifestyle Brand

What is High MPS Facebook Page? A high-MPS Facebook page is associated with a business or organization that deals with a significant volume of messages through the Messenger Platform. These pages are often customer service-oriented and handle a large influx of messages from users. Facebook has implemented a rate limit system known as MPS (messages […]

How CommEngine’s Customer Experience Management Strategy Can Contribute to Growth in Healthcare

Introduction In today’s fast-paced and highly competitive healthcare industry, organizations must go beyond providing quality medical services. The customer experience has become a crucial factor in determining the success and growth of healthcare institutions. Among the various Social Media CRM solutions available, CommEngine stands out as a powerful platform that can significantly contribute to the […]

How an Online Bookstore can build strong Customer Support Service and Strategic Business decisions with CommEngine

Now most of the bookstores are using social media for determining customers’ needs, data capture, business insight generation, conversational brand building.  Learn from their experiences and build your own game-changing strategy, here with CommEngine in this use-case will be discussed how an ONLINE BOOKSTORE can get the best solution using related customer growth solutions, social […]

How a FMCG Brand can Build “Conversational Brand Image” with CommEngine Customer Growth & Profiling Solution

Local and global FMCG Brands using social media for data capture, business insight generation, conversational brand building.  Learn from their experiences and build your own game-changing strategy, here with CommEngine in this use-case will be discussed how a “Life Cycle” FMCGbrand (skincare brand) can get the best solution using related customer growth solutions, social engagement, […]