Tag: Customer Relationship Management

How an Online Bookstore can build strong Customer Support Service and Strategic Business decisions with CommEngine

Now most of the bookstores are using social media for determining customers’ needs, data capture, business insight generation, conversational brand building.  Learn from their experiences and build your own game-changing strategy, here with CommEngine in this use-case will be discussed how an ONLINE BOOKSTORE can get the best solution using related customer growth solutions, social […]

How a FMCG Brand can Build “Conversational Brand Image” with CommEngine Customer Growth & Profiling Solution

Local and global FMCG Brands using social media for data capture, business insight generation, conversational brand building.  Learn from their experiences and build your own game-changing strategy, here with CommEngine in this use-case will be discussed how a “Life Cycle” FMCGbrand (skincare brand) can get the best solution using related customer growth solutions, social engagement, […]

Post-pandemic social customer growth management: Is your brand managed properly?

Pandemic demands change in work-life scenario with an ample amount of change. Remote working, partial remote working, or mixed-mode working necessary more than ever. But along with those changes, respective support is vital to work fulfillment. Today we are talking about the Social media Customer Experience Management team, a customer growth team that needs constant […]

How you can measure your CXM (Customer Experience Management ) effort

OVERVIEW Customer experience management (CxM requires companies to have a trifles view of customers, and this process requires a lot of effort, and where you give efforts having a track measurement of your CxM effort & output is a must, without any further delay let’s jump on the key points.   Why It’s required: To […]

Templates Make Campaign Easier in CommEngine

Social customer campaign in CommEngine is a core tool of the whole platform. It connects businesses with their social customers deeply. The role of CRM (Customer Relationship Management) lies there. To increase the customer business relationship intimacy. However, in CommEngine not only you get the tools that make your communication and retargeting easy, but also […]