Panjeree is a well-known name in the world of book publishing in Bangladesh , specially known for age based creative books.
PBS Operating nearly three decade with strong hyperlocal presence ( Showroom, Distribution, Online Presence ) .
CommEngine is a Data-Driven CRM that promises you to track, trace, organize, group, and map each social media communication & customer intuitively with complete visibility.
CommEngine supported & partnered by Axiata and Microsoft , serving leading brands and agencies locally and globally.
Despite spending enough resource and budget to create social media traffic
Brands Still struggle with last mile communication fulfillment, missing sales & support lead, customer data & Insight & social listening & Monitoring.
CommEngine is here with –
Social Customer Management + Customer Profiling + Lead Management + Analytics
which will change the game with “Last Mile Solution”
Brand Communication Persona Analysis for PBS
Panjeree is not just a Publications it is also an Educational Hub and Panjeree’s commitment to publish quality books is being lauded across the country
- Panjeree Publications Ltd. consist a community and huge target group.
- Panjeree is not just a Publications it is also an Educational Hub
- More than 10% communication generate Leads
- Customer decision time for a lead is weeks to month.
- Listing Niche Book & Content buyer group and keep engaging is a key for PBS.
- Serving top aware target group and one-stop sales & service management will create conversational brand image.
PBS Social Media Communication Analysis
The CommEngine team analyzes Panjeree’s Social Media existence. Panjeree has a lot of opportunities to assure more business from your Social Media appearance.
With Response Management, PBS Can introduce followup management and automated reporting in CommEngine.
PBS can generate more than 500++ sales leads per month with a stepwise communication management.
In addition , 3000+/Monthly Customer database listing provide PBS its most aware target group in use.
Communication Issues
Might be Miss
Last Mile Visibility
• SUGGESTION
• GREETING
• QUERY
• OPINIONS
• ASKING BOOK PRICE
• NEXT PUBLICATION DATE
• TUTORIAL
• COMPLIMENT
• STUDENT_COMPLAIN
• Make Awareness
• Managing each and every communication (Comments, Inbox) step by step
• Segmenting all communications and users based on brand strategy
• Profiling every potential customer
• New Product Idea
• Tutorial Making Idea
• Real Time Customer Database
• Customer Intention wise book suggestion
• Providing Class wise guide suggestion
• Making top most topic wise tutorial
• Social media communication trend
How CommEngine help Panjeree Publications Ltd in Business
Most powerful way for Business Growth The engaged audience Highly Prioritize
SALES, SUPPORT, SERVICE Lead Generation Understanding the vibe in Social & Modern Trend Analytics and decision making Segment-based Retarget
⮚ Manage Every Facebook & Messenger Communication step by step
⮚ Follow, Nurture & Convert to Sales Lead through integrated Lead Manager.
⮚ Build Customer Profiling, maintain database and log every communication for monitoring and report generation
⮚ Complete management visibility on communication, team and KPI, Analytics under Real Time Dashboard
How CommEngine can Help Brands?
CommEngine Growth Solution Modules for Brands:
- Social Media Query Management
- Social & Retail Customer Profiling
- Integrated Re-Engagement Campaign
- Team Analytics & Insights
- Sales/Support Lead & Order Manager
On-Demand Business Intelligence & Social Monitoring.
What a customer Growth Solution Can Offer?
•Capture all customer contact who visited social media pages.
•Handle refined communication as Sales, Support & Service Leads.
•Followup Customers to last mile & Engage products &Services.
•Re-engage with data-driven campaign, generate Business Intelligence.
•Build a conversational brand value.
TERMS
FEATURE
BENEFIT
Query Management
You can handle your social media queries and leads in an intuitive way and can manage the communication step by step
Gives you a proper view of the communication status and enables you to ensure communication fulfillment till the last mile
SLA Management
The third eye for you to have a closer look at your customer support management
Realtime track of productivity and workflow within the management with full transparency ensure overall management control
Customer profiling
AI crawler enabled customer profiling automatically funnels down engaged organic audience from social media page with 13 Ad-hoc data fields
View your total current customer database from 13 different angles and export them according to your desired filter.
Post & comment campaign
Reach customers beyond inbox and mention them in comments based on a post
Reach customers to Facebook feed and direct your page visibility to more users
Analytics & insights
Realtime business analytics and insights based on communication
Automated insight saves tons of time and resource to make better business decisions
Let’s Get Back Together !!
CommEngine had an awesome business relationship with Panjeree Publications Ltd in the past. CommEngine were social media growth partners.
CommEngine knows and understands the pain point of the Brand. CommEngine is ready to train up your resources, can arrange a communicative workshop and generate maximum utilization from CommEngine Social CRM and Growth Solution tool.
CommEngine is offering Microsoft’s co-funding Acquisition Program offer. If Panjeree uses CommEngine Tool for 12 consecutive months and pays the monthly bill on time, the first-month subscription fee will be discounted for the 13th monthly subscription fee.
